Last updated: November 2025

This Privacy Policy explains how I, Kate Darbishire, collect, use, store, and protect your personal information when you visit my website, join my email list, purchase my services, or book a call. I am committed to keeping your information safe and complying with UK GDPR and all relevant data-protection laws.

If you have any questions, you can contact me at: kate@katedarbishire.com

1. Who I am

This website and all related services (including coaching, editing, membership, and courses) are operated by:

Kate Darbishire
Author and Writing Coach
(Address available on request)

2. What information I collect

I collect information that helps me provide my services and communicate with you. This may include:

Information you provide directly

• Name
• Email address
• Phone number (if you choose to provide it)
• Details you submit through forms, including discovery-call forms, contact forms, and course or membership enrolment forms
• Information shared when booking appointments
• Payment details (processed securely through third-party providers; I do not store card information)
• Any documents or writing you submit for editorial or coaching purposes

Information collected automatically

When you visit the website, some data may be collected automatically through cookies, such as:
• IP address
• browser type
• pages viewed
• time spent on pages
• general location data (not precise tracking)

Third-party tools such as FEA Create, Stripe, and email service providers may also use cookies for analytics or security.

3. How your information is used

I use your information to:

• Respond to enquiries
• Provide coaching, editing, courses, or membership services
• Send confirmation, reminder, or follow-up emails for booked calls
• Deliver digital products or course content
• Add you to my mailing list (when you opt in or submit a form connected to an enquiry)
• Send newsletters, updates, or helpful resources
• Process payments
• Improve the website and services
• Meet legal, tax, and accounting obligations

I only collect information that is relevant to providing you with the service you have requested.

4. Legal basis for processing

Under UK GDPR, I process your data on the following legal bases:

• Consent — when you sign up for emails or submit a form
• Contract — when you purchase a service, course, or membership
• Legitimate interest — to run and grow my business, improve services, and maintain contact with you after an enquiry
• Legal obligation — for tax, accounting, and compliance purposes

You can withdraw consent for marketing emails at any time.

5. Sharing your information

I do not sell or share your information with unrelated third parties.

Your data may be shared with trusted service providers who help me run my business, such as:

• FEA Create (website, forms, email marketing, scheduling)
• Stripe or PayPal (payments)
• Email delivery tools
• Cloud storage for documents you send
• Accountants or legal professionals where required

These providers are GDPR-compliant and only process your information as needed to provide their service.

6. How your data is stored

Your data is stored securely through trusted platforms such as FEA Create and encrypted storage services.

I take reasonable steps to protect personal information from loss, misuse, and unauthorised access.

Writing samples, drafts, and manuscripts shared for editorial or coaching work are treated as confidential and will never be shared or used outside our work together.

7. How long your data is kept

I keep manuscripts and documents only for as long as they are needed for our work together or for reasonable business purposes. If you would like your materials deleted at any time, you can request this and I will do so promptly.

8. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing
• Object to or restrict processing
• Request a copy of your data in a portable format

To exercise any of these rights, contact me at: kate@katedarbishire.com

I will respond within one month.

9. Cookies

This website uses cookies to improve your experience and support essential site functions.

You can control or disable cookies through your browser settings. Disabling cookies may affect how the site functions.

If FEA Create provides a cookie banner, it will appear automatically when you visit the site.

10. External links

My website may link to external sites such as my author site (katedarbishire.com) or bookshop pages. I am not responsible for their privacy policies or practices.

11. Changes to this policy

This policy may be updated from time to time. The date at the top reflects the most recent version.